When a law firm decides to research billing software that will result in a potential change to their workflow, it is incredibly important to pull data from a variety of places. During the initial research phase of the project, confusion may develop regarding what data to pull from each of the different legal billing software reviews and, ultimately, what is most important and what should be considered secondary information.
Information Found in Legal Billing Software Reviews
Ultimately, different information found in legal billing software reviews will be important to different individuals depending on their specific role in the law firm. For example, those who will use any time management or tracking tools will want ease of use. Anyone related to billing may be more concerned with developing customized billing statements while management may want to see comprehensive reporting and analysis tools. It is important during the initial research phase when reviewing legal billing software reviews all of these considerations be taken into account for a complete view of what is needed from the new system.
It is also important that those who will support and maintain the system from a technical point of view. A billing and time management system can be the best according to legal billing software reviews from an end-user standpoint, however, if it is difficult to implement and maintain, frustration will quickly set in due to the system being down on a regular basis. It is also important to compare and analyze all technical and server requirements to ensure the billing systems under consideration are compatible. If they are not, it is important to do additional analysis to see if upgrading the hardware is worth the capital expenditure investment for the long-term. While the current investment may increase if new hardware is required, it may prove worthwhile in the long-term if the ROI can be calculated accurately.
Moving Forward with Testing and Analysis
Ultimately changing a workflow process, such as billing or time management-related software is a major decision and should be given proper consideration, which should include researching legal billing software reviews. As a result, it is important to have all key employees involved in the research, testing and evaluation process so all potential issues can be flushed out long before the final decision and implementation takes place.